Question

Incoming customer order tax liability is mandatory

+23

Dear community,

we prepare and test the inter company settings in IFS.

On the screen “Incoming Customer Order” we get the following error message if we try to approve it:

The TAX_LIABILITY exists in customer and also in our external customer order.

It is the first time I get this error message.

+14

Hi @Link

Can you if you have added delivery tax information for both companies in internal customer.

Thank You.

https://www.linkedin.com/in/dilan-tharaka-senevirathne-875308110/

+23

Hi @Dilan Senevirathne

yes, we did.

But we haven’t any entries in the tab “Taxes”. I have tested it and it didn’t work also.

Kind regards

+23

Hi @Dilan Senevirathne

we’ve found the mistake. Our site in Hungary is assigned to a German company.

Therefore we need Hungary as the supply country and not germany. Now it works.

Thank you a lot.

Kind regards

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