We have a few Work Order Sales Lines with $0.0 unit price but they were transferred to a customer order before the user noticed that the price was incorrect.
How do we cancel / correct the Sales Lines /Customer order?
We have a few Work Order Sales Lines with $0.0 unit price but they were transferred to a customer order before the user noticed that the price was incorrect.
How do we cancel / correct the Sales Lines /Customer order?
Best answer by EqeRobertK
That depends on teh status of teh customer order.
In case that is in status Planned or Released, you can revoke the approval from teh Invoice Preview:

If there is alread an invoice created, you need to create a credit invoice.
Good luck,
Robert
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