We have a few Work Order Sales Lines with $0.0 unit price but they were transferred to a customer order before the user noticed that the price was incorrect.
How do we cancel / correct the Sales Lines /Customer order?
We have a few Work Order Sales Lines with $0.0 unit price but they were transferred to a customer order before the user noticed that the price was incorrect.
How do we cancel / correct the Sales Lines /Customer order?
That depends on teh status of teh customer order.
In case that is in status Planned or Released, you can revoke the approval from teh Invoice Preview:
If there is alread an invoice created, you need to create a credit invoice.
Good luck,
Robert
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