Skip to main content

We have a few Work Order Sales Lines with $0.0 unit price but they were transferred to a customer order before the user noticed that the price was incorrect.  

 

How do we cancel / correct the Sales Lines /Customer order?

@smelanson ,

That depends on teh status of teh customer order.

In case that is in status Planned or Released, you can revoke the approval from teh Invoice Preview:

 

If there is alread an invoice created, you need to create a credit invoice.

 

Good luck,

Robert


Reply