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Hi there,

We keep getting the information pop up when a part has been discontinued (picture attached), but we cannot figure out how to enter what substitute number has to be used. We would like this in the pop up. Any suggestions?

 

@GMHenrik it seems that your inventory part DC004A is in a status that doesn’t allow new demand (Sales Quotation / Customer Order).

You would need to change the Inventory Part status to something that allows demand in order to be able to create quotation lines for it.

 

Thank you Marcel,

We are aware of this.😉 What I tried to ask was if it would be possible that when this message comes up, that the substituted item was mentioned in the pop up. The reason for the pop up is that the part we need is discontinued, and that we need to use another part. We just need info about the “new” number

Sorry for misreading your post @GMHenrik. Modifying the standard message would require a modification, but I think in this case you could create a PL/SQL event action that would:

  • query the substitute sales part - pick the one with highest priority
  • use  Error_SYS.Record_General to show the user the substitute sales part that should be used.

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