Good Morning,
Is it possible to change a Customer on a Customer Order? In our event we selected the incorrect customer and want to change it. We have a large PO tied direct ship so Copy Order to generate a new Customer Order with a new PO would require a large amount of rework.
Any suggestions welcome.
Thanks
No, it is not possible and there is no work around for this error. Contract, Customer, Currency, Order Number, Order Type - can’t be changed once the header is saved.
Could you not use the Invoice Customer on a Customer Order. We use this if there is an issue with a Work Order related CO after the Work Order has postings. Work ok for us on a one off. I would suggest, as with everything, testing in your DEV environment first as your needs could be different.
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