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When creating a customer order that is having a Credit control group assigned to a customer with following setup

(Credit check enabled at Release Order / Create picklist / Deliver Order) 

After creating a customer order when the user is trying to create the picklist at shipment window the order getting blocked if the credit limit is exceeded as it’s enabled to be credit checked at the pick list creation. But in a scenario of the user wants to unblock the order using Handle blocked orders and continue with the warehouse operation to arrange the shipment by creating the picklist, the system is blocking the order again as it’s stopping the order flow. 

 

So, if the user wants to complete the picking and proceed to the shipment, The subject customer’s credit control group should be released from the whole credit check.

Considering the scenario, we should have capability to create the pick list again and complete the shipment under that credit control stage and a credit check could be done at the delivery again. But in this way user must release the credit check from every stage to create the pick list for the shipment or user have to increase the credit limit of the customer which might lead to misinterpretations.

 

The reason for suggesting the option to release the blocked order at picklist creation is that to proceed with the order smoothly while notifying credit control team to inform relevant customers by calling rather than increasing the limit or release from the whole credit check in real world situations. The Credit control team can talk to the customer meanwhile the user can let the warehouse do its job --> Release the order from credit block to complete the picking.

The implementation of a credit check option which works in between Release from Credit Check and Release Blocked Order is needed considering the view point from warehouse operations in credit blocked scenario since warehouse operation is attached to very large labor force and it would be much easier if the system let the user to create the pick list by unblocking the order to maintain the labor shifts inside while the credit control team is settling down the exceeded invoice amounts with the customer.

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