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On Customer Orders on our IFS PROD environment, the “Cost” column on Order Lines is being set to zero for materials that are added even though there is a cost present for the material.

I can’t tell if it is occurring when the line is added or after that. I haven’t seen it occur myself but it is happening for employees. 

It is happening randomly and for different materials. There is no custom event or database job that would cause this, I checked.

Can anyone guess what this might be?

It seems the cost is appearing as zero for every part when a certain user is entering it on a line in a Customer Order. It seems to be only occurring for this one user, I don’t know why though.

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