Hi @Vishaljaiswal,

When customer order is exceeding customer credit limit, customer order header status is in the blocked status while line status is in the release state. This is the standard behavior of the system and please refer the below explanation;

• System is concerning header status over line status in transactions and to process the customer order further. When customer order header status is in planned status, line status is showing as released. Also, system cannot decide the line that need to be blocked when there are multiple lines in a customer order which may have within the credit limit.

• In inventory availability planning, it shows that customer order as potential demand and also, since its an overview window, cannot continue the further proceedings. As a workaround, simply cancel the blocked customer orders which don’t want to continue further.
• In general all "active" demands and supplies shown in this IPAP view, credit blocked CO's included. The reason to why credit/blocked orders are shown is that they are considered as valid and drive demand as long as they aren't cancelled. What I'm trying to say is that either from the below scenarios happen for a credit blocked order. That is a credit blocked order can be OK to proceed and the credit/block should be removed OR it isn't, and in this case order should be cancelled.

You may refer the old bug fix 47018  done from 2004-1 track in which this behaviour is established. So, this behaviour was there in the application since a long time ago.

BR,

Thilini

I understand if “Release for MTRL planning” is set to OFF neither MS or MRP will see the “Ext Customer Order” as demand – this is correct. and if this is set to ON than demand will show in IPAP.

My question is: when "Release for MTRL planning" set as ON, why does MRP calculate the External Customer Order as demand, but Master Scheduling does not?

I would expect both planning calculations to treat the “Ext Customer Order” as demand when this setting is set to ON.