I am trying to understand how the categories are supposed to be working in IFS10 EE on the work task templates. I have the item classes assigned and then have set up the template in the Failure Analysis. I understand that if we do not have the Cateory Item Class of the one we want to set it up under we will not get the option in the analysis. What is the purpose of the rest of the categories? I am looking for ways to lesson the LOV for the users selecting task templates based upon conditions of their work order, but may not be going as deep as having a different task template assigned to every item class & Symptom set up in the failure analysis as the “Select Task from Item Class” requires. Is there something we are missing in the set up?
Best answer by Lawrencewilkey
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