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Work Task Dependencies Transfer to Mobile

  • December 18, 2023
  • 1 reply
  • 87 views

lamaus
Sidekick (Employee)
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I am trying to have all dependent tasks from a PM Action transferred to mobile at the same time, so task A must be done before task B can start. However when having task B dependent on task A Finish to Start, task B cannot not be transferred until task A is completed. In this scenario, the tech would have to wait for task B to get transferred before he can start it. I’ve also played around with Combined and Ordered dependencies, but they don’t even seem to have any impact on transfer to mobile, start/complete work as documented in Service Work Preparation - https://docs.ifs.com/ifsclouddocs/23r2/RequestManagement/ActivityAddModifyWorkTaskDependencies.htm. This is 23R1. 

1 reply

  • Superhero (Employee)
  • December 18, 2023

When you created dependencies, there is a flag called ignore dependencies in execution, or something like that. That same flag also exists on the site. Try that.