Does anyone create Serial Objects for software? We develop OEM machinery along with developing our own software that sometimes runs on a serialized machine (Serial Object is created for the machine) and sometimes runs independently of the machine.
We would like to start creating Serial Objects for our software for Work Orders and Call Center purposes. The software that is tied to a serialized machine, we can use the Part No of the software with the Serial No of the machine to create the Serial Object.
A couple of issues/questions that we have:
- How to assign a serial no (or develop a serial no) for software that is not tied to a serialized machine. This Serial Object will then be connected to a Functional Object. We have functional objects for all of our Customer plants.
- Some of our software is a Non-inventory Part included on the Sales Order.
- We would like to automatically create the Serial Object upon shipment of a Customer Order and automate it as much as possible.
Does anyone utilize a methodology to serialize software or something similar?