Question

Planned Work Order Return from MWO

  • 31 May 2021
  • 5 replies
  • 101 views
Minindu Somaratne
Rank
Userlevel 4
Badge +9

Dear Experts!

Would like to double check if it’s possible to complete a planned WO return from MWO? 

 

Thanks!

This topic has been closed for comments

5 replies

skullk
Rank
Userlevel 5
Badge +10

Hi,

We should hopefully be able to consider this in IFS Cloud future releases. Will raise this with Product management.

Thanks

Sampath

Atheeq Maharoof
Rank
Userlevel 5
Badge +12

Hi,

It is only possible to plan material returns from MWO. Actual returning of materials to inventory need to be performed in backend as per the current design. 

Thanks

Sampath

 

Hi @skullk ,

Do you know whether the functionality of completing the planned return through MWO will be added in the future releases? 

Best Regards,
Atheeq

 

skullk
Rank
Userlevel 5
Badge +10

Hi,

Pending returns should not be creating any FTs as to my knowledge. Can you please come up with a test plan to recreate it?

Thanks

Sampath

Minindu Somaratne
Rank
Userlevel 4
Badge +9

Hi @skullk ,

 

A customer reported that they get a failed transaction if there are any pending returns in mwo. If WO returns cannot be executed, how can we avoid getting a failed transaction in such an instance?

skullk
Rank
Userlevel 5
Badge +10

Hi,

It is only possible to plan material returns from MWO. Actual returning of materials to inventory need to be performed in backend as per the current design. 

Thanks

Sampath

Terms & ConditionsCookie settings