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Dear Experts!

Would like to double check if it’s possible to complete a planned WO return from MWO? 

 

Thanks!

Hi,

It is only possible to plan material returns from MWO. Actual returning of materials to inventory need to be performed in backend as per the current design. 

Thanks

Sampath


Hi @skullk ,

 

A customer reported that they get a failed transaction if there are any pending returns in mwo. If WO returns cannot be executed, how can we avoid getting a failed transaction in such an instance?


Hi,

Pending returns should not be creating any FTs as to my knowledge. Can you please come up with a test plan to recreate it?

Thanks

Sampath


Hi,

It is only possible to plan material returns from MWO. Actual returning of materials to inventory need to be performed in backend as per the current design. 

Thanks

Sampath

 

Hi @skullk ,

Do you know whether the functionality of completing the planned return through MWO will be added in the future releases? 

Best Regards,
Atheeq

 


Hi,

We should hopefully be able to consider this in IFS Cloud future releases. Will raise this with Product management.

Thanks

Sampath