Question

Object ID location ID as Delivery address on Invoice

  • 20 October 2023
  • 1 reply
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  • Sidekick (Customer)
  • 19 replies

When invoicing a service contract with an equipment object, we need to find a way to automatically set the object’s location ID as delivery address id on the invoice. 

 

Is there a system functionality enabling this in some way, maybe by a checkbox somewhere or some other setting?

We know there are alternative solutions, like custom fields or custom events, but we would like a standard solution if possible. Thank you!


1 reply

Userlevel 3
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Base is that you can set the deliver address for a customer on the Parties Tab on the Equipment Object.

Now we don't take this to as the delivery address for Periodic invoicing, but seems like a fair request to be added as future enhancement.

Also the location and address of the equipment address can be from the customer that is to be invoice but it could also be from other customers, or be just a pure location address, and as the delivery address is used for tax handling it need to be a customer specific Address. So my take on this would be to add a delivery address on the Periodic price line to be defaulted from Equipment on the contract but possible to alter. We also need to consider the fact that an service line on the contract can have multiple equipment with their own addresses.

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