I’m attempting to configure Notify Me and I appear to have the basic set-up completed, although I am not receiving push notifications. Interestingly, when I selected a “Send Notification”, I did receive it.
When looking at the Mobile logs, I see the below error. Where do I grant the user access to the FndStream and FndStreamExtension?
Environment: 23R1
Android App version 23.5.870.0
+10
Hi
You set up the permissions for the app in solution manager in screen Security Groups by Permission Set, located under Mobile Apps / Administration / Security Grants and Entity Sets.
Check if you have granted the following:
To display General Notifications the following must be granted to the User for IFS Notify Me:
Regards
Johan
Thanks for the reply, Johan. Those permissions were already added, but it seems I was missing this one:
After I added that permission, I’m running into two issues:
On the Android app, I’m not receiving an actual push notification. If I open the app, I can see the notification present and I can even authorize it as expected. I have validated that push notifications are allowed on the device itself.
On the Windows desktop app, I receive the below error:
+10
Hi
I am discussing the windows issue internally as I have not seen this message before.
The Android issue, what version of Android are your device on? We know that we have a problem with push notifications on Android 13 and we are currently working on resolving that issue.
Regards
Johan
Thanks, Johan.
It’s a Samsung S23, and yes it’s on Android 13.
For what it’s worth, I did confirm the process to work successfully on an iOS device with standard push notifications.
+10
Hi
Android 13 we ate already working on a solution that will be available when we have corrected it and verified the correction.
So what is left to clue out is the windows issue. I have not seen it before, so a bit puzzled about it. Can you check på hat windows version you are runnin on and also is it a tablet pr a pc?
regards
Johan
Thanks for looking into this. This is on a PC. The app version is 23.5.870.0.
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