Skip to main content
Question

Multiple Contacts for a Service Work Order

  • September 22, 2023
  • 0 replies
  • 31 views

Forum|alt.badge.img+7

Dear Community

 

We are using IFS Cloud Service Management to handle our Field Service requests. We are relying on Work Order / Work Task / … entities to model all the information.

We have multiple contacts we want to document for a single Work Order. On the Work Order, it would seem that only 1 set of contact information (name / number / email) can be documented.

How would I achieve documenting multiple sets of contact information (name / number / email) for a single Work Order? 

Thank you for your valuable feedback