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Mobile Application login issue

  • 2 March 2022
  • 9 replies
  • 204 views

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  • Do Gooder (Partner)
  • 9 replies

Hi,

I got issued when login on mobile application
after input Server URL and System ID

Can redirect to login page but after input user name and password

i got error in application as in attached picture

Please help.

thank you

 

 

icon

Best answer by James Ashmore 2 March 2022, 11:10

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9 replies

Userlevel 6
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Looks like its failing to create a secure SSL connection.

The connection to the Touch Apps Server URL looks secure: chstrace10.ichengsi.co.th resolves fine but when you look at the MWS connection chstrace10.ichengsi.co.th:48080 it throws a privacy error in the browser.

Userlevel 6
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You can read about accessing the Touch Apps from the internet here: How to access IFS Applications from the Internet

Userlevel 6
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Our recommendation would be to use the same certificate you used to secure the TAS to secure the MWS

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Our recommendation would be to use the same certificate you used to secure the TAS to secure the MWS

Hi James
Thank you for your answer

Mobile app working now!

Badge +2

Our recommendation would be to use the same certificate you used to secure the TAS to secure the MWS

Hi James

In case Application server running difference Touch app server

we can use same certificate ?

and which server need to gen CSR and register SSL certificate ? touch app server or application server  ?

Userlevel 3
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If you are going to use the same certificate on multiple servers, obviously it should be a wildcard certificate or a multi domain certificate.

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If you are going to use the same certificate on multiple servers, obviously it should be a wildcard certificate or a multi domain certificate.

Thank you for your answer.

but i have one question

Which server need to gen CSR for register SSL certificate ?

touch app server or application server  ?

Application server  on linux

Touch app server on windows

Userlevel 3
Badge +5

It doesn’t matter which server you use to generate the CSR.

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It doesn’t matter which server you use to generate the CSR.

ok i got it,  thank you so much