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Hi All,

I’m encountering the following error when trying to log in to the customer use place environment via the Scan It app:

"An error has occurred. There is no active application version for rScanIt]."

All the necessary Wadaco client settings have been correctly configured, and the required permissions are granted for my user. Additionally, I have downloaded the latest version of the IFS Scan It app from the App Store.

I’d appreciate it if you could provide a resolution or guidance to resolve this issue.

 

 

Hi

Is this apps 10 or IFS Cloud? 

If it is on IFS Cloud could you please check in the screen Solution Manager / Mobile Apps / Administration / Applications and see if you have the app active there or if it is disabled.

Regards

Johan

 

 

Hi Johan, 

 

I followed your instructions and found that the app wasn’t active. Thanks for the tip—I’m able to log in successfully now!

 

Best Regards,
Dilki

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