We are running Apps10 UPD8 (moving to UPD10)
Our users are looking for a way to stop customers orders created from Service Contracts in Planned Status. They have some customer order fields they want to edit, but can’t. What they have figured out is that if the order goes on credit hold, they can edit the fields they want. So - they want all orders to stop in planned and not go through to released.
I tried creating a custom event on change when the status changes to Released, hoping the order would stay in planned. But - in that case, it undid the whole thing and no customer order was created.
Anyone have any ideas on how we could accomplish this?