I have come across a below business situation with a MRO customer. Appreciate your suggestions here.
In MRO process, through disposition shop order, a business user created an external service repair order (PO with order code 06) which creates the component customer order. Unfortunately, user cancelled the originally created customer order line and added a new CO line and shipped out the parts for repair with new CO line.
Now, the PO cannot be received and throwing error “Not enough components are shipped out to receive……”.
Question 01: Is there a way to link back the new CO line with originally created PO ?
Question 02: There is a way to receive back the part to inventory using order code 01 PO. But, my worry is about service cost associated with that order code 06 PO and what to do with that PO further? and how to cancel it further?
Issue exists in App8, App9, App10.
Best answer by Thieuban
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