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I have tried granting so many different permissions in order for my Aurena users to view document attachments and nothing seems to be working.   HELP!

Hi @sandra.waud,

I’m not sure whether you followed these steps already, but please see if one of the following community posts answers your issue:

/Nimesh 


I got this error trying to view

It looks like you might not be logged-in to the IFS Community or do not have the correct permissions.

This content is restricted to a select group of members. Please email the community manager to request access.

I got this error trying to view

It looks like you might not be logged-in to the IFS Community or do not have the correct permissions.

This content is restricted to a select group of members. Please email the community manager to request access.

Apologies. please check the KBA I mentioned. It seems it has the same solution as mentioned in the second article I mentioned.

Additional Information section may answer your question in the KB Article. Check whether you already tried it out. :relaxed:

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Additionally, you might wanna check the solution here too: 

/Nimesh