Question

How to display current task status as default value and next task status in a drop down field of task_status

  • 4 August 2021
  • 1 reply
  • 122 views

Userlevel 3
Badge +6

How can we display current task status as default and next task status are in drop down of task_status fields.

Let's say status flow is

Open to Booked

Booked to committed

Committed to accepted

Committed to rejected

 

We need to display committed as default and in drop down it should show only accepted and rejected. 

Can anyone help me on this

 


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1 reply

Userlevel 5
Badge +9

This sounds like you want to implement the optional Task Status Flow feature.  You’ll find the setup screen under Service > Admin > Task Status Flow.  This feature allows you to define what Task_Status values are allowed to be set following the current Task_Status value.

Their is Help provided on this screen that explains the feature via the (?) button.

@TatRajatM