Hi @audreyS 

At this level, there is no way to cancel the Work Task. Because you already have the transactions. If you look at the product documentation you can see that the prerequisites for the cancel work task.

Thanks

It is not possible to cancel as soon as there is transactions on the Work Task. In this stage there is costs that has gone to GL, and time registrations for resources that might effect employee time card.

What you need to do here is to report negative time for the resources (personnel and tools) to even out the costs, then close the Work Task with a comment that it was wrongly created and used.

Hi Dimuthu

Hi @audreyS 

At this level, there is no way to cancel the Work Task. Because you already have the transactions. If you look at the product documentation you can see that the prerequisites for the cancel work task.

where can i find this help page please on which object? 

thank you

Hi @hastse 

Thank you very much, I'll do as you suggested!

Hi @audreyS 

http://clouddocs/ifsdoc/Greenhouse/Documentation/en/ProcessModels/Process_Model/ExecuteWorkTask.htm

Refer to this page.

Thanks

Hi @Dimuthu Madhushan 

I can't open the link 

can you put me the screenshot please 

Hi @audreyS 

HI @Dimuthu Madhushan 

thank you very much for your help