Question

ESM Service Quotation Issues...Help!


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I’m having a few issues trying to use service quotations for ESM Service in Cloud 22R1.  1) I can’t get it to preview or print to see what it’s going to look like or even be able to get it to the customer.  I’m not sure if it’s because of the second issue...2) I keep getting an error saying it’s “Unable to find Sales Part” whatever that means??

  1. Print Issue - Preview or Print just makes it spin and nothing show up in the Print Manager that can be reran.  I try and it say it doesn’t exist.

 

 

  1. The second is an error I get trying to take the quotation status to “Released” .  As you can see in the third screenshot, the sales parts are all there and there’s nothing I can tell that’s wrong with them.  I’ve removed each line and tried releasing but keep getting the same error.

 


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