Question

Error When Expiring a Service Contract Line

  • 7 July 2022
  • 1 reply
  • 52 views

Userlevel 5
Badge +14

Can someone explain this Server Application Error when trying to expire a service contract line.  FYI this contract has no PM Actions linked to it.

 

“PMs NO are not updated due to that alpha numeric revision no is used on the PM”

 

Below is a snippet from the Logs:

 

Application - CMD(1): Execute ServiceLineGeneralInfoGroup_ExpiryDate_validateCommand for 1 record(s).

Application - CMD(1): if({"expression":{"and":[{"!=":[{"var":"record.DateFrom"},null]},{"!=":[{"var":"record.ExpiryDate"},null]},{">":[{"var":"record.DateFrom"},{"var":"record.ExpiryDate"}]}]}})

Application - CMD(1): > "FALSE"

Application - CMD(1): Done ServiceLineGeneralInfoGroup_ExpiryDate_validateCommand.

Application - PATCH: [object Object]

Application - PNNOUPDATEALPHAREV - (Server Application Error): PMs NO are not updated due to that alpha numeric revision no is used on the PM. Database error occurred. Contact administrator. undefined

- PMs NO are not updated due to that alpha numeric revision no is used on the PM.

 

 


1 reply

Userlevel 7

Hi @ctaylor56, I hope you’ve gotten past the problem by now, but if not there was a bug that caused this issue, that should be solved by bug id 163294. 

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