The current process to update an approved Miscellaneous allocation for a technician solely using MWO seems to be not available with the existing functionality. Manual interaction with Backoffice personnel is required to do any changes for the approved miscellaneous allocations in MWO. There are some customer requirements where they need MWO users to have the facility to do some alterations for the approved miscellaneous allocations from MWO application itself rather than going for the IFS Cloud platform. The current design where allocations are effectively “locked” down with approval functionality, could be enhanced to a more flexible and useful solution. Given below with some suggestions for the improvement of the functionality as per some opinions of the users.
1. Approval demand configurable: Whether approval is required could be introduced as a controlling parameter on the Category and be viewed in conjunction with Absence/No Absence.
2. If approval is not required, the Technician should be free to change the Miscellaneous allocation at any time.
3. If approval is required, and has been given, the possibility to raise a request for modifications from the Technician should be possible. These requests would then have to be handled just like the original allocation and approved or rejected as the Approvers see fit.
Please check and let us know if this can be considered as an enhancement request for future improvement for the Miscellaneous Allocations in MWO?
