Solved

Drip Feed Task to Mobile using Synchronization Rules

  • 23 May 2023
  • 2 replies
  • 56 views
Janith
Rank
Badge +1

Hi Experts, 

 

Once of our customer is asking as mentioned below,

 

“ We have a requirement to send the Assignments to mobile (mWO Service) through Drip-Feed method in IFS Cloud 22R2. 
For example: Send Assignments/Task one at a time to the technician in mobile after they complete the previous Assignment/Task.

Can you please confirm if this is possible through configuration using Synchronization Rules? ”

 

Any input regarding this really appreciate. 

 

Best Regards,

Janith

icon

Best answer by kathlk 23 May 2023, 16:20

View original

2 replies

kathlk
Rank
Userlevel 6
Badge +14

Hi

By default sync rules does not support this kind of requirement via the configurations. You might need a customization to do this. For example you need to modify the default where, Guard condition and ownership query of relevant entities to send data based on an additional condition (Eg: One task at a time per user). 

Regards KATHUK
James Ashmore
Rank
Userlevel 6
Badge +16

If the customer is using PSO then you can configure this to only Commit a single job per technician. There is then a schedule task that can run to transfer the Wo to mobile automatically - or you could set up some workflow or event to trigger this instantly on Commit.

Reply


Terms & ConditionsCookie settings