shared with @anmise 

Hi @dadude and @Mayura Wasantha,

Yes, contracting is certainly a hot topic and something we are investing in and improving in Request Management.  This will not simply be a copy of what we had previsously.  It wil include better capability aligned to what our Customers need, including framework agreements to manage aspects such as SLA’s, services and capcity at a sub-contractor level.  This is on our planned roadmap. 

Hi @Matt Bridge. 

Thanks for the feedback. Is there any chance on when to expect the new functionalities?