Question

Incoming Stock for Service Technician Portal

  • 16 September 2020
  • 1 reply
  • 10 views

Userlevel 2
Badge +9

In the Aurena Technician Portal, I have a work assignment that I have accepted  and have added material to.  

 

From the back office (IEE), material planners have manually reserved material and have created a transport task for the tech to receive and issue.

 

When going back to Aurena, the transport task is not available to receive/issue.  

Thoughts?


1 reply

Userlevel 6

In the Aurena Technician Portal, I have a work assignment that I have accepted  and have added material to.  

 

From the back office (IEE), material planners have manually reserved material and have created a transport task for the tech to receive and issue.

 

When going back to Aurena, the transport task is not available to receive/issue.  

Thoughts?

Which Upd is this? I believe there has been some changes in this area for either Upd8 or 9. When I create a transport task in Upd9 I get a reserved material line like this
 

 

If I then click on ‘Issue’ I can see the reference to the transport task and issue, which will execute the transport task.
 

 

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