ISSUE/QUESTION: Unlike from usual debugging flow, there are several differences need to consider when performing WaDaCo debugging. Therefore, it is necessary to have the basic understanding when performing a wadaco related investigation.ENVIRONMENT: Wadaco Client AUDIENCE: Internal, PartnerRESOLUTION/ANSWER: High level differences are as below:WaDaCo flows session always starts from Data_Capture_Session.api methods and Data_Capture_Session_Line.api methods. Flow always initiates with a new session ID. Basic WaDaCo method calls are as below.Depending on the functionality, corresponding product code is later called once Data_Capture_Session methods are called. Every process has its own package.WaDaCo processes are included from a postscript as below. In-case if a customer is information the processes are missing, check whether below script is correctly deployed in the environments. POST scripts are harvested under corresponding component. (Examples as below)As per to configuration items,
ISSUE/QUESTION: How to find log files when issues occur only in Wadaco Scan It Handheld devicesENVIRONMENT: Wadaco Scan ItAUDIENCE: Internal, PartnerRESOLUTION/ANSWER:Device LogsThis was specifically developed for the Aurena Scan It application and that is not available in - IFS Apps 10 Scan it.Device logs can be access as below.Device logs will provide high-level information.Click on the settings icon --> Send Device Logs --> Save To Device --> Select a location in your machineWhen you unzip the downloaded BugReport.zip file there are two types of files exist as below.Insights.log file: Registers information on customer actions in high level.Log.log file: Register’s information of communication between device and middleware server. (if its app10 and below: communication of device and TAS)Touch App Server Logs (For App10 and below customers)Touch app server log from the below location. You have to go to the machine where touch app server is installed and check the below locati
ISSUE/QUESTION: How to find Information of WaDaCo license current usage infoENVIRONMENT: Wadaco ClientAUDIENCE: Internal, PartnerRESOLUTION/ANSWER: As highlighted below License Management window indicates on the current Scan It usage with amount of total license info of the customer. When issues related to sessions or WaDaCo licenses, below form info would be helpful.Eg error in WaDaCo client: “All Warehouse Data Collection Licenses are in use” .Community post:https://community.ifs.com/warehouse-data-collection-wadaco-252/wadaco-all-warehouse-data-collection-licenses-are-in-use-error-7172
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