Topics started by venkatesh

3 Topics

V
Do Gooder (Partner)
venkateshDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Staging logic inbound issue

Hi Team,We have configured PSO staging logic as per the document.Outbound is working fine, but seems inbound is having an issue.We further checked the log too, log is stating the following error message: ‘Data member specified by attempt_cnt cannot be found’.Screenshots for further reference:I_XML MetadataSQL QueryThanksVenkat

3
V
Do Gooder (Partner)
5 months ago
V
Do Gooder (Partner)
venkateshDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM customer portal, if the email or password is empty, display an 'OK' message.

Hi Team, The customer portal's email or password field is left empty, a message is displayed showing 'OK' instead of the intended message. I have attached a screenshot below for reference.ThanksVenkat

2
V
Do Gooder (Partner)
6 months ago
V
Do Gooder (Partner)
venkateshDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 6.24 Is there a way to use the user's local time instead of UTC as the default?

Hi Team,On the search screen, the date field gives the UTC date and time, Is there a way to use the user's local date and time instead of UTC as the default?For reference, Adding the below screen shot. Date Selected:Script:Gives UTC time:  ThanksVenkat

5
B
Hero (Customer)
10 months ago

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