Does anyone know of a way of editing the layout of standard WO report in Mobile Work Order Particularly is there a way of replacing the IFS logo with a company Logo.
Following the latest release of IFS Trip-tracker for APP 9 a number of our mobile engineers reported that the purpose text box went black when they tried to enter a trip purpose and the date time scroller no longer appeared when they tried to enter the date. We managed to figure out that it was because they had their I Phone on a dark screen setting and by changing the setting the problem disappeared. Just posting in case someone else finds the same problem
We went live with IFS App9 Mobile Work Order for our Field Engineers in September using Apple I Phones as our mobile devices. Generally this is working well however we have a problem with document transfers from the mobile app. In about 5% of cases although a document revision is being created on the server the underlying document is not being transferred to the document repository. While we know some of these are due to signal issues and engineers not checking that their devices have synced properly. we are getting a number that are showing as status checked out. I am wondering if anyone has seen similar issues and can suggest possible solutions or settings to look at. ThanksDavid BolsterERP Implementation director Star Refrigeration
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