I am looking to restrict users to having to utilize the list of values when entering a customer’s address in the General Address Info on the Customer Record.Right now, the IFS native field is both free type and has the option to use the list of values.Is there a way to lock the field so that it is no longer free type - and users HAVE to use the list of values? Any help here is much appreciated
I’ve run into a situation a couple of times where a customer requests an RMA (return material authorization) for one part number of a full build-up (shop order/DOP). Right now, we are creating an RMA that’s not connected to a customer order and creating the RMA for the returned item to issue a credit to the customer. We would like a way to connect the RMA to the original customer order so that there’s a trail of where the request came from and so that the customer doesn’t try to return the same item twice. We would also like to be able to connect the return to the salesman that sold it to the customer.Is there any way to do this?
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