Topics started by Mauro Pinheiro

2 Topics

M
Do Gooder (Customer)
Mauro PinheiroDo Gooder (Customer)
asked in assyst Integrations

assystETM - importing start and end times for SLA Header

Greetings, everyone!I need to import start and end times for SLA Headers via assyst ETM (database table sla - SLA Header Details, fields mon_start, mon_end, tue_start, tue_end and so on). My channel is defined with source = Directory and message format = CSV.What is the JavaScript expression to parse my input data? Please consider date/time format as “dd/mm/yyyy hh:mi:ss”, where dd = day (two digits), mm = month, yyyy =  year (four digits), hh = hour (zero to 23, not AM/PM), mi = minutes and ss = seconds.Thank you.

2
M
Do Gooder (Customer)
1 year ago
M
Do Gooder (Customer)
Mauro PinheiroDo Gooder (Customer)
asked in Alliance

Importing start and end times for SLA Header

I need to import start and end times for SLA Headers via assyst ETM (database table sla - SLA Header Details, fields mon_start, mon_end, tue_start, tue_end and so on). My channel is defined with source = Directory and message format = CSV.What is the JavaScript expression to parse my input data? Please consider date/time format as “dd/mm/yyyy hh:mi:ss”, where dd = day (two digits), mm = month, yyyy =  year (four digits), hh = hour (zero to 23, not AM/PM), mi = minutes and ss = seconds.Thank you. 

1
M
Do Gooder (Customer)
1 year ago

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