Usually when we are creating a RMA, “Sales” Qty to return and “Inventory” Qty to Return are always the same. But I came across a situation where Sales Qty is 4 (which is Correct) and Inventory qty is 0. Is it possible to happen in the system? Do I have to change any basic setting?
Is it possible to reverse a RMA that has a status of “ReturnCompleted”?
In the Apps 9 Shipment Lines window there was a field call “Available Qty” which is connected to the Inventory Part in Stock window. But in the Cloud environments, (21R1,22R2) this field no longer available. Does anyone know the reason for this or what is the alternative solution for this?
In Apps 9 GRNI Report shows both Positive Values (Receipts) and Negative values (returns/ Scrap). But in the 22R1, report only shows the Net value and even we return the total quantity after invoicing the receipt, the negative value no longer display in the report. So we are unable to track down the Credit amounts that needs to be received from the Customer. Also, this created variance between GRNI GL value and the report
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