Topics started by WillT89

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W
Do Gooder (Customer)
WillT89Do Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)

Issue closing a DOP supply order

I’m having an issue where I cannot close a DOP order because the associated component supply DOP orders will close even though the ‘completed qty’ and ‘delivered qty’ are for the order amount and the ‘remaining to supply’ is 0 - and neither will it let me manually close it, as I get an error message like ‘cannot close DOP order when DOP parent status is Started’, nor can I find how to update its parent DOP order to recognise that the supply has been fulfilled.Given the above, I would also have expected the component DOP order to have changed from ‘released’ to ‘closed’ within it’s parent orders component listing.Furthermore, I’m also seeing an issue where a DOP shop order can have be ‘completely reported’ and ‘completely issued’, but then cannot be received because of the above DOP order issue.I have set the structure depth to DOP parts, so the supply’s for the components are not being created by the DOP netting process.I’m at a bit of a loss, and any help would be much appreciated! Th

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W
Do Gooder (Customer)
2 years ago

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