I was informed that Counselor ID is the Supervisor ID who has access to a particular employee. When selecting the Counselor ID via LOV in Employee Development Plan> counseling plan tab, there is a list of Supervisors shown, however, not all supervisors who has access to the employee. For example, Matt is a supervisor of Donna and is listed as a Supervisor on Employee-Access Info as well. Also is available as the supervisor in Employee File summary. But when l go to the LOV in Counselor ID field, Matt is not listed there. Matt has access to Donna and is valid and active for the period and l logged in from app owner as well.Need to know if there is any other condition required for a Supervisor to be defined as a Counselor?
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.