Solved

Counselor ID in Employee Development Program?

  • 1 December 2020
  • 4 replies
  • 127 views
C
Rank
Userlevel 4
Badge +5

I was informed that Counselor ID is the Supervisor ID who has access to a particular employee. When selecting the Counselor ID via LOV in Employee Development Plan> counseling plan tab, there is a list of Supervisors shown, however, not all supervisors who has access to the employee. 

For example, Matt is a supervisor of Donna and is listed as a Supervisor on Employee-Access Info as well. Also is available as the supervisor in Employee File summary. But when l go to the LOV in Counselor ID field, Matt is not listed there. Matt has access to Donna and is valid and active for the period and l logged in from app owner as well.

Need to know if there is any other condition required for a Supervisor to be defined as a Counselor?

 

icon

Best answer by suddlk 2 December 2020, 03:59

View original
This topic has been closed for comments

4 replies

S
Rank
Badge +3

Counselor ID = Login user’s all supervisors in the particular company / Supervisor Type: Employee (Employee Access Info). In Employee Development program, you have your Development Program and your subordinates’ development programs. So as the login user you will see you and YOUR supervisors in the LOV (not all the supervisors of your subordinates). But if your subordinate logs in, he/she should be able to see all his/her supervisors. In your scenario, if you login as Donna or Matt, you should be able to view Matt in the list. 

C
Rank
Userlevel 4
Badge +5

@suddlk 

Thank you very much for the input provided.

Just to clarify, apart from login users’ all supervisors, shouldn’t all Supervisors in the company be visible if app owner or a supervisor with HR Manager checked is logged in?

S
Rank
Badge +3

According to the current logic, its not possible. 

C
Rank
Userlevel 4
Badge +5

@suddlk 

Thank you :)

Terms & ConditionsCookie settings