@Minoshini Fonseka , Yes we have Crystal layouts in sales reports@Manoj Ruwanhewa , I cannot open the link in your comment
Thank you for you for the suggestions.@Minoshini Fonseka , IFSAPP also results same error and other reports also cannot preview as ifsapp.I verified the permissions for other users as well.@Manoj Ruwanhewa , I will try your method.
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