We are running IFS Version 10 with the Oil & Gas Extension (but without Dynamic Serials). Here are some more details about the issue: We have the following Serial Object that needs to be sent to the supplier for refurbishment: Before we can send it to the supplier, we will have to dismantle the Serial Object and move it to Inventory. In order to do this, we create a work order for this with a new line in the Return tab with the Part No and Serial No of the Serial Object. Then we select RMB ‘Return Part to Inventory’: We enter the ‘Quantity Returned’ and the location to return to and press the OK button: Then we enter the costs and press OK: After pressing OK, we get the following error message:
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