Default system language need to be set into English on Android mobile device You can close the case. Thank all for help especially to James!!!!!!
@James Ashmore Thats my mwo android app settings
The same issue with Aurena to Aurena call
Hi @James Ashmore Push Notifcation seems not to be working. No any effect on mobile (Android) with MWO when sending test notification from Aurena web client In Chrome browser Ive checked permissions for camera and mic, there is no my Cloud env (https://ifspsc1-d02.demo.ifs.cloud/) on the list, but I cant add any site. I think it should asked me when site or RA action starts to launch, but it doesnt.
Hi @James Ashmore I have an issue:When performing call from mobile directly to specified person logged in on desktopincoming call appear, then click Answer, but no connection is established. Status “connecting..” all the timeWhen trying to call from mobile once again, not even incoming call notification in desktop user.
Hi @James Ashmore Something has changed from last week. I certainly couldn't do any of the following. Today its possibleI’ve successfully register RA (last time there also was an error) Enterprise Settings - it works (no any error) RA users creation - it works (no any error)Im proceeding further with the configuration
@Dakshinie Wickramasinghe I got an error when creating RA User (Solution Manager >> Remote Assistance >> Users)Error occured in toggleUser():java.lang.NullPointerException
Thanks @IbrahimN I know that doc, contains only installation approach for MWO, nothing about configuration/parametrisation
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