Just to add to this- We get the same error when we try to manually insert clockings on the “Clockings” tab on Time Card-Day
Please disregard my earlier post. I was able to determine that Aurena has a button called “Generate Normal Hours for Job Hours” that will bring in attendance time for time that is reported directly on a Work Order. Thank you! Nik Kumar
Hi all, Hope you don’t mind me replying to this thread with a similar issue in Aurena. One of my customers is experiencing the same issue with Aurena. They get the error after they reported time directly on a Work Order and try to Confirm the week to insert the attendance hours based on the job hours. However, if they report Work Order time directly on Time Registration it works with no issues or errors. We tested the exact same scenario in IEE and ran into no issues. This seems to be an issue in Aurena itself. Just wondering if you or anyone have seen this issue in Aurena too? We have a case opened with IFS but have yet to hear back. Thank you, Nik Kumar
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