Replies posted by venkatesh

3 Replies

V
Do Gooder (Partner)
venkateshDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Staging logic inbound issue

Hi Ruben, Thanks for the response I dropped the existing I_XML table and Depolyed the schema you have provided, but still we are facing the same issue. Is there anything we are missing? Screenshot for your reference Thanks,Venkat

3
V
Do Gooder (Partner)
5 months ago
V
Do Gooder (Partner)
venkateshDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM customer portal, if the email or password is empty, display an 'OK' message.

HI @SAMLK,Thank you for your reply. I am currently using version FSM6U24, and even after trying to access it in incognito mode, the 'OK' message persists. Please note that this baseline version has not been customized or configured.ThanksVenkat

2
V
Do Gooder (Partner)
6 months ago
V
Do Gooder (Partner)
venkateshDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 6.24 Is there a way to use the user's local time instead of UTC as the default?

Hi @Shneor Cheshin I really appreciate you taking the time to look into this issue. I am trying to update the database with the user's given date and time as their local time. Consider a scenario where a technician from the US enters the start date and end date. In this case, the system should store the date in local time; similarly, for India, it should be IST, and it goes on based on the technician's timezone. When I use a DB query, region input is required to store the date. is there a way, without providing input, we can store the user's local time? Note: Using client scripts, insert the record.ThanksVenkat 

5
B
Hero (Customer)
10 months ago

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