So apparently the Crystal Web Service is not possible to get working currently in Cloud Build Place; quite the shortcoming!!!
I have the same issue, when I check the network logs I see there is a 504 error. I am also unable to turn on the Crystal Web Service Logs (I get a “com.sun.xml.messaging.saaj.SOAPExceptionImpl: Message send failed” error when trying to enable the logs)
Further to this, tried to get additional information on what is going on, so tried to enable the “Crystal Web Service Logs”, however, get an error when trying to do so and can’t enable the logs.The error message is:“com.sun.xml.messaging.saaj.SOAPExceptionImpl: Message send failed”
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