Thanks Rachel, we’ve raised a support case for this now.
Hi @Johan Lagerström , Thanks for your response. I just tried to add the Time booking on my timesheet and after I add hours to a project as I normally do, the time gets added, however at the bottom of the day, it still shows as ‘Not Completed’Time Registration screenshotAfter clicking on Time Card Details, the Normal hours don’t show up here on it’s own and there is a Schedule Difference of -37.50 hoursThe Schedule on my Employee File is within a valid Date Range as below:Schedule on my Employee FileOne of the changes that I have made is that we have created 4 new wage classes in addition to the existing wage classes we’ve got (Monthly, Weekly) and copied the Wage codes from Monthly Wage class to the Monthly-OT wage class, however these Wage classes haven’t been connected to any employee record. I have also tried to delete the Wage classes to see if it makes a difference, but even after deleting the new Wage classes (M-OT,M-NOT, SCOT-OT, SCOT-NOT) , the issue still persists and this is
Also this option ‘Generate Normal Hours for Job Hours’ wasn’t visible earlier and I can’t see this option enabled on the CFG environment where we don’t have this issue.
@R Lum Wai Hi Rachel, The Employee Time Base is set to ‘Generated results’ and the Time Registration Employee Time Base is set to ‘Job hour controlled wage hours’. We are using Schedules with sum of hours. This is affecting all users (5-10) who are using this UAT environment this week as something has changed and this was working fine till last week.
The JOBRECON is set to DAILY. We have a No-Reconciliation rule set up on the Work Hour Rule as a Rule Type but this No-Reconciliation rule isn’t linked to my Employee record as such.
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