For anyone else experiencing the same issue, It appears that the PUR_REQ_LINE_TO_BE_AUTHORIZED event sends out emails without the need for creating a Notification Schedule whereas the original problem area NOTIFY_PR_AUTH_COMPLETED does require a notification schedule set up. That’s what threw me. Thanks to @CallumW it’s SOLVED!
SUCCESS! What a flood of emails! That’s the golden ticket right there. I missed that step. Thanks for your help @CallumW
Hi @CallumW Thank you for your advice, it gave me plenty to look at and test. At first glance it seems like the Notify User is for the Authorizer rather than the Requisitioner but upon looking at the API as you suggested, it does appear to be a requirement. I’ve ticked all users as Notify User but despite trying this i’m still not receiving email notifications. Authorizer email is still working fine. In both cases, I’m utilizing the standard events and simply using my own event actions, which mimic the standard event actions with the exception of the Mail Sender setup (which cant be altered on the standard event action). I know its not the Mail Sender as this works for the PUR_REQ_LINE_TO_BE_AUTHORIZED event. In the screenshot above, this shows the setup, event action 1(2) is the standard one which is disabled as there’s no ability to add the Mail Sender info. Driving me round the bend only having the process “half working”.
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