Hi - just thinking - forgot to mention we are on Apps9 in case that makes a difference. Thanks, Peter
Hi all,Having been back to our users, we’re not sure this is what they want really and doesn’t resolve the issue as changing the period to 1 instead of 5 means that a schedule line comes out for every single day instead of just the 1 day a week. According to our users, the comments from the Community only relate to how the schedule is set up, and do not address the bank holiday problem as far as our users can see. Perhaps we are misunderstanding how schedules and routes work together. We have a Supplier Schedule Agreement that specifies a ‘Delivery Route ID’ = MON (Mondays). The ‘Delivery Route Day’ says Monday and we have added ‘Route Schedule Exceptions’ for bank holiday dates. The Delivery Date on the Supplier Schedule shows Monday dates until a bank holiday is due and then it throws a wobbler from then on, so how does the system arrive at these different days?Thanks Peter
Hi @Lakmal, Thanks for your comment. We do have bank holidays (generally Monday) as exceptions in calendars and would expect the date to move at that point. However, we would expect the schedule to revert to Mondays again the following & subsequent weeks but it doesn’t.Hi @Xavier, Thanks for the feedback. At the start of each year we add our bank holidays to the Schedule Exception and then we regenerate the calendars – all are fully generated.Hi @Nethmie, Thanks for your input. Having checked and verified the calendar exceptions & calendars generated, I’ll have a chat with our users re your suggestion on Horizon definitions.
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