HI Lee,Yes, I have read the documentation and I do understand what can be achieved. But there is no mention of what the tan blocks are used for or what they may represent.This is a standalone FSM on-premise deployment and Schedule Board is the scheduling app being used (No PSO).Here is what I have found to date: the Tan blocks “seem” to indicate the Shift Time of the Technician as per the Work Calendar specified either in the Person record or App Param (by default).But I’m unsure why the Tan Blocks aren’t visible for all the Technician’s?I ran a test and just added myself to a team and I have a Tan Block assigned to me, but another team mate on the same team with all the same configuration under Person as me, does not have a Tan Block associated to him in the Schedule Board….I can’t figure out why?I did a full Roster search and the Roster table is empty.Thanks,Ankur
So if my client doesn’t use a roster and it’s not set up, and only the work calendar for the teams/person is used then we’re stuck with having random tan blocks on the Schedule Board screen?
Hi Lee,Thanks for the update, but their is something that doesn’t make sense, we don’t have anything defined under the Roster function? Please see attached screenshotsMy question, why doesn’t every team member under the FS Install team have tan blocks associated with their schedule? No one is setup under Rosters? See attachment for another screenshot of Roster function.
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