Hi @Dharshankumaar Mahendran , This issue occurs when you have not installed the pre-requisites required from the server manager. Please refer to the below details.Open the server manager and click on “add roles and features.” Make sure to select the below items from the “Server Roles” category. Expand the role – Web Server (IIS) and select “Application Development.” Select the below items to be installed. .NET Extensibility 3.5 .NET Extensibility 4.7 Application Initialization ASP ASP.NET 3.5 ASP.NET 4.7 ISAPI Extensions ISAPI Filters Please refer to the technical documentation below for more information regarding the pre-requisites for the crystal web service installation.https://docs.ifs.com/techdocs/23r2/070_remote_deploy/400_installation_options/005_operational_reporting/110_configure_crystal_web_service/010_setup_cws/#prerequisites (The screen shots available on the documentation might differ based on the windows server version)Apart from the above pre-requisit
The issue was resolved by granting access to the Azure endpoints from the middle tier (cluster host).the below endpoints were whitelisted from the cluster host.
Hi @Sylvan ,The issue was resolved by removing the existing sftp reder, sender and creating a new sftp reader, sender instance on the application.We also took a note to export the tables containing the sftp reader, sender information on the database before performing a clone.
We faced a similar issue after applying an Oracle patch to the database. It was later identified that we had mistakenly revoked few grants from “PUBLIC” inside the PDB. after granting the privileges back to PUBLIC and recompiling the invalid objects the issue was resolved.
Hi @Ben Monroe , On the ifsapp-iam container logs, we noticed the below error;ERROR [org.keycloak.broker.oidc.AbstractOAuth2IdentityProvider] (executor-thread-0) Failed to make identity provider oauth callback: javax.net.ssl.SSLHandshakeException: Remote host terminated the handshake It seems keycloak is unable to reachout to the Azure AD to retrieve the token.The middletier cluster is hosted on an AWS EC2 instance in this environment. Are there are specific endpoints that we need to allow access from the middle tier cluster to rectify this issue? Could you please provide some information on this? Thank you.
Hi, Are there any recommendations for a strong SSL cipher suite which would be suitable for IFS Cloud?
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