Replies posted by Amandi

3 Replies

A
Do Gooder (Employee)
AmandiDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Best Use Cases for Scheduled Processes and Integration Schedules in FSM

Hi @roklde, Thank you very much for your response, I was able to find out more information from it. Best Regards,Amandi Soysa

2
A
Do Gooder (Employee)
3 months ago
A
Do Gooder (Employee)
AmandiDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

The FSM Lobbies Stuck Issue

 Hi @Shneor Cheshin, The version is UPD 26Thank you very much for your response. Best Regards,Amandi Soysa 

5
A
Do Gooder (Employee)
5 months ago
A
Do Gooder (Employee)
AmandiDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

The FSM Lobbies Stuck Issue

Hi @Paul Drennan, Upon attempting to replicate the reported issue, we were unable to experience the problem in our environments. Additionally, the customer is a cloud user.The issue persists even with the Smart/Web Client active and seems to occur randomly, irrespective of roles. Since we have been unable to replicate the issue, server logs haven't been checked on our end. I will request the customer to provide server logs for further investigation.Furthermore, I've reviewed the FSM SQL viewer, and it seems there are no issues with retrieving data from the table /view.  Thank you very much for your response. Best Regards,Amandi Soysa

5
A
Do Gooder (Employee)
5 months ago

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