I have worked out what the issue was. My Service Organisation was using a different logistics site against the branch which was different to the site where the work was requested and the Service Organisations Sites Logistic Site. Interesting that the Planned Returns and the Quick Return functions use parts from different sites.@James Ashmore would you expect the Planned Returns and Quick Return to pickup the Inventory Part information from the same site?
This is correct. I cannot see the inventory part to select. There is currently no filtering within the application as there is limited data. As I said I can see the data in the database viewer.
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